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Exchange Server 2010 : Multi-Mailbox Search (part 2) - Performing a Multi-Mailbox Search

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11/30/2010 9:13:43 AM

A Multi-Mailbox Search can be initiated through the ECP, or by using the EMS, assuming you have been added to the Discovery Management RBAC role group. If you are performing a search across all mailboxes in your organization that may return a large number of items, Exchange Server 2010 SP1 provides the option to estimate the search result size. This option is selected initially by default, as shown in Figure 3; it is recommended that you keep this selection, as this will provide you with an estimate of the size of the search results, thus allowing you to determine beforehand that the disk volumes holding the mailbox database and transaction logs have sufficient free space to hold the expected search results.

In addition, for searches that will return a large number of items Exchange Server 2010 SP1 also provides the Copy Only One Instance Of The Message option as shown in Figure 2. This will reduce the size of the results by removing any duplicate messages from the search results.

Figure 3. Creating a New Multi-Mailbox Search in the ECP


The following example creates a search using the EMS; this search covers the period 1 January 2010 to 31 December 2010, looks for e-mail items only, searches for e-mail that contains the phrases "last quarter" or "Project Contoso" or the word merger, and returns unsearchable items as well:

New-MailboxSearch -Name "Merger Search" -StartDate "1/1/2010" -EndDate "12/31/2010"
-TargetMailbox "Discovery Search Mailbox" -SearchQuery '"last quarter" OR merger OR
"Project Contoso"' -MessageTypes Email -IncludeUnsearchableItems -LogLevel Full


A search object is created in the Exchange Server 2010 system mailbox when you perform a search; manipulating this object allows you to start, stop, modify, and remove the search.

The following parameters are applied when performing a discovery search:

  • Keywords Keywords and phrases can be specified to focus the search.

  • Messages To Or From Specific E-Mail Addresses You can limit your search by specifying the senders or recipients of messages to search for. Senders or recipients can be specified by e-mail address, display name, or domain (such as @contoso.com).

  • Date Range Searches aren't limited by date range by default, but you can specify start and end dates to narrow the search. If you define a start date but no end date, the latest results will be returned each time the search is restarted.

  • Mailboxes To Search You can scope the search to include all mailboxes in the organization, or limit the search by specifying mailboxes to include. Distribution groups can also be specified; this will include mailboxes that are members of the distribution group.

  • Personal Archive Multi-Mailbox Search includes personal archives by default. If you want to exclude personal archives, you must create or modify the search using the EMS; this option is not available via the ECP.

  • Message Types Your search can be configured to include all message types or it can be limited to selected types. You can select to search the following message types:

    • E-mail

    • Meetings

    • Tasks

    • Notes

    • Documents

    • Journal

    • Contacts

    • Instant messaging conversations

  • Attachments Attachment types supported by Exchange Search are included in the search. Additional file types can be supported by installing search filters (also known as iFilters) for that file type on the Mailbox servers.

  • Include Items That Can't Be Searched You can specify items that can't be indexed by Exchange Search in the search results. Reasons for unsearchable items can include file types for which no search filters are installed, filter errors, and encrypted messages such as those encrypted by S/MIME.

  • Safe List Exchange Server 2010 setup creates a safe list of file types that contain content that can't be indexed by Exchange Search; mailbox items containing these items are not returned in the list of failed items. These file types include image files such as bitmaps and multimedia files such as .mp3 and .mpg files.

  • IRM-Protected Messages Messages protected using AD RMS can be indexed and returned in search results if Exchange Server 2010 has been configured for AD RMS integration.


Note:

If Exchange Search fails to index an IRM-protected message, that item is not returned in the failed items list. You can compensate for this by creating a second discovery search to return messages with .rpmsg attachments by using the query string attachment:rpmsg.


Search results are copied to the discovery mailbox specified when the search was created, in a folder with the same name as the search. Underneath this folder, subfolders are created for each searched mailbox, provided the Copy Only One Instance Of The Message option has not been selected for the search. These folders are named using the mailbox's display name and the date and time the search was created. In each mailbox folder, messages are copied to a folder that has the same name as their location in the user's mailbox. The following example of this folder structure shows a search named Merger Search that returned results in the Inbox of the primary mailbox of a user named Tamer Salah:

Merger Search > Tamer Salah -25/2/2010 9:57:10 PM > Primary Mailbox > Inbox

The search results as they appear in Outlook 2010 are shown in Figure 4. If the Copy Only One Instance Of The Message option was selected for the search, then all results are copied to a single folder; in this example, a single folder named Results and the date and time the search was created would be created underneath the Merger Search folder.

Figure 4. Search results in the discovery mailbox


Finally, if a discovery mailbox other than the default Discovery Search Mailbox is specified for the search, mailbox access permissions must be configured separately for authorized users to access the mailbox. These users can access the mailbox with either OWA or Outlook. Access to the default Discovery Search Mailbox is granted through adding the authorized user to the Discovery Management RBAC role group.

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